A.1 We act as an extension of your Engineering Department, assisting you to work on concepts and design project around the lock; turning out drawings and documents in less than half the time. We also function as your over flow and / or fire fighting facilities incase of deadlines and unexpectedly big contracts.
Q.2 How do we start a relationship with Pheon Tech?
A.2 Just send us your conversion, drafting, modeling or analysis work through internet or fedex with technical specification and details and we will evaluate the pricing and timeframe for the completion of the project. Initially in general the process requires sending us the following :
- Your Sketch, Paper Drawings, Reference Drawings or Scanned drawings.
- Required Turnaround Time
- Specification and details.
Q.3 Indicate your options for work such as hourly, lump sum or other?
A.3 We are comfortable working on either a lump sum (fixed fee) basis or on an hourly basis. Our preference is to become your partner and collaborator in the delivery of projects. To this end we prefer to create teams which are fully trained in your systems, rules and culture and we become an extension of your work force. This manner has been most effective for a number of our clients and we will train your staff on the methods of working with us as we train to work with you.
Q.4 How do we communicate?
A.4 Communication can be done by email, phone, by fax or online chat. We can also setup an FTP Transfer for our clients. Fed-Ex / DHL can be used for physical information transfer.
Q. 5 In what format can the drawings be sent?
A. 5 The files can be sent in any graphic format, such as TIFF, JPEG or even PDF. Paper drawings can also be couriered to our office. AutoCAD drawings can also be emailed to us for 3d modeling.
Q. 6 How do you ensure confidentiality and security?
A. 6 We respect our client's privacy. We respect confidentiality & its requirement for today market. Your data and intellectual properties are safe and secure with Pheon tech. On request we sign an NDA (Non-Disclosure Agreement) with our clients and also we have stringent internal security measures to protect and safe guard intellectual properties. Our network is fully secured by firewall to make sure that no data goes out of the company.
Q.7 What kind of turnaround time can be expected?
A.7 We strive to meet your schedules no matter how accelerated they might be. The key to this is exceptional communication and precise planning. Typically at the start of any project the turnaround time for various tasks are decided after discussions with the client's project coordinator. We have worked on projects with time lines varying from overnight to a couple of weeks to months. We can assume that no client of ours has missed a deadline because of Pheon Tech not delivering on time.
Q.8 How do you ensure the quality of drawings converted?
A.8 At Pheon Tech we understand that we cannot afford to have any deviations in our quality and delivery standards. Our Professional quality management systems ensure that we meet the client's requirement 100%. Each job is checked and double-checked by exclusive quality managers before shipping the drawings to you. The progress of each job is tracked and monitored in systematic logs. However the approval from you is final. We also provide a full one year guarantee to our customer after our services have been used. Any non conformances to client specifications or standards if detected during this period will be corrected free of cost by Pheon Tech.
Q.9 What are the benefits of converting legacy drawings?
A.9 Drawings which are redrawn into vector formats, producing intelligent objects and complying with your company's current CAD standards, can streamline the drawing change process that enables critical resources to perform more value-added work. Many companies have found that their legacy drawings contain critical resource information which cannot be efficiently retrieved from drawings that consist of paper or even raster images. Our Redraw provides you with the ability to data-mine your drawings for information using text search engines, browsers and various other tools that link drawing data to relational databases, thus improving the efficiency of your operations by 20-30%. Some of our clients maximize their return by having us redraw only those legacy drawings that are candidates for engineering changes or reviews due to projects and work orders that are scheduled to be released during the upcoming year; others have us redraw selected legacy drawing simply in order to obtain the benefits of efficient information retrieval.
Q.10 In what resolution should the paper drawings be scanned?
A.10 The paper drawings can be scanned starting from 150 DPI - 200 DPI, however the most important part is the clarity of the information to be sent
Q.11 What If I do not have manufacturing knowledge?
A.11 We have a team of design experts. We will assist you for your product and it's all manufacturing knowledge. Even If you do not have knowledge of design, we will provide you the design services based on your application requirement.
Q.12 What is manual redraw?
A. 12 Manual redraw uses the cognitive skills of a human operator to recognize and control the construction of each object within a drawing. The simplest (and most common) way to perform manual redraw on a paper drawing is by visual take-off from the paper drawing into the computer using CAD software and operator initiated commands and placement. All manual redraw techniques rely heavily on the human operator to control the redrawing process and these results in highly accurate drawings which are required for further processing like transferring of data to CNC for machining. What is heads-down digitizing? Top of page Heads-down digitizing is a labor intensive manual redraw process where an operator hand-digitizes vertices (i.e. points) from a paper drawing taped to a digitizing board and then executes CAD commands to redraw the lines and arcs and retype the text.
Q.13 What is heads-up digitizing?
A. 13 Heads-up digitizing is a third form of the manual redraw process where the paper drawing is first scanned into a raster image and then displayed on a computer screen. The drawing is redrawn into vector format using software that traces vector lines and arcs on top of the raster image background. The software normally pauses at intersecting lines and waits for the human operator to initiate a command based on the operator's cognitive decision. This method is called heads-up digitizing, tracing or overlaying. With a trained operator it can be faster than other manual redraw methods.
Q.14 What is a Scanned Raster Image Drawing?
A. 14 A scanned raster image is a digitized image of a drawing taken either from a paper copy or microfilm copy of the drawing. A scanned raster image places small black dots, called pixels, where it recognizes a contrast between the normally white paper background and the pencil or ink markings. A typical drawing can have millions of small black dots, or pixels, representing these markings. This technology is similar to making a Xerox photocopy on paper using an office copy machine, a process that most of us are familiar with. The main differences are that drawings can be much larger than the 8-1/2"x11" paper and instead of placing the image immediately on a blank piece of paper, a digitized image is placed in a computer file that can later be viewed, edited and printed by a computer program. Normally each of these dots is one color (black) and raster files can get very large if uncompressed. If color is added to each dot, these raster files can become exceedingly large even when compressed.
Q.15 What is a Vectorized CAD drawing?
A.15 A vectorized CAD drawing is a computer file that represents a drawing using more intelligent data than dots or pixels. This data can be used to distinguish between line segments, arcs, points, circles, text and color. Vectorized drawings can also define even more intelligent objects by defining collections of lines, arcs, circles and text as objects called symbols or blocks. The real power of CAD is derived from its ability to define and manipulate large numbers of scalable, reusable objects and most CAD drawings require more than simply pixels, lines and arcs. Virtually all CAD and graphic illustration software defines image data as vectors because of the associated precision, the capability of rapid processing of vector objects, and operator ease with regard to modifying these images.
Q.16 What is auto-vectorization?
A.16 Auto-vectorization is a process performed by a software program on raster images of drawings to convert them to vectorized lines, arcs, circles and sometimes other primitive shapes such as arrowheads, solids and text. Most auto-vectorization programs can be run interactively by an operator or unattended using a configuration file that provides some limited control of the vectorizing process. Although the auto-vectorization technique is usually less costly than the manual redraw technique, the quality of the finished drawing is not comparable to other CAD drawings. The typical auto-vectorization replaces a lot of little dots with a lot of short lines and arc segments. Extensive manual labor is usually required to make the many corrections required in an auto-vectorized drawing.
